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Thomas Kyriakoulis

shared this problem
2 years ago

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SCM

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Error: Api reached max retries: 5

Hello,

The software keeps getting me this error. I have trier with proxies or not but the same error comes up.

I searched for similar responses but didn't see any solutions.

That's a big problem cause none of the tasks can be completed!

EDIT: This problem occurs with the last version 4.17.3.1

Thanks in advance

Official Answer
photo Employee
SCM Posted 2 years ago

Try updating to newest version and let me know.

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Comments (4)

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10

Tested with latest version! Same error occurs!

photo Employee
11

Thomas Kyriakoulis wrote:

Tested with latest version! Same error occurs!
Your error must be AV or firewall based. Basically something is blocking connection from SCM to internet.

Can you also paste a copy of the entire app log?

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10

SCM wrote:

Thomas Kyriakoulis wrote:

Tested with latest version! Same error occurs!
Your error must be AV or firewall based. Basically something is blocking connection from SCM to internet.

Can you also paste a copy of the entire app log?

Thanks, it was indeed a connectivity issue..

photo Employee
8

How did you fix it?

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